Grocery Delivery & Pickup - Wegmans (2024)

Grocery Delivery & Pickup - Wegmans (1)

Grocery Delivery & Pickup - Wegmans (2) Make grocery shopping easy. Order online or with the Wegmans App.

Grocery Delivery & Pickup - Wegmans (3)

Instacart+

Unlimited grocery delivery for $99/year

Save Time & Money with These Membership Benefits:

Grocery Delivery & Pickup - Wegmans (4)

$0 Grocery Delivery Fee

on unlimited grocery orders of $35 or more

Grocery Delivery & Pickup - Wegmans (5)

5% Credit Back

on eligible pickup orders (excludes alcohol)

Grocery Delivery & Pickup - Wegmans (6)

Even More Savings

with reduced service fees

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Instacart+?

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Delivery powered by Instacart Pay $99/year to get unlimited grocery delivery with $0 delivery fees. 14-Day Free Trial only available to new Instacart+ users who have not redeemed offer previously. Cancel any time at no cost. View Terms and Conditions

Grocery Delivery & Pickup - Wegmans (7)

Let us shop for you with grocery delivery and pickup!

If you prefer to have groceries ready for pickup, we will carefully gather your items and then load them into your car. 100% of grocery pickup orders are shopped by Wegmans employees!

We can have groceries delivered to your door within hours. Just choose your favorite products and select a delivery time that’s convenient for you.

Learn How to Order Grocery Delivery orPickup

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How to Order Groceries Online

Did you know you can order grocery delivery or pickup right on wegmans.com? Check out our step-by-step directions thatmake it easy.

View Our Grocery Pickup Tutorials:

  • Learn how to order groceries on your desktop
  • Learn how to order groceries on the Wegmans App

View Our Grocery Delivery Tutorials:

  • Learn how to order groceries on your desktop
  • Learn how to order groceries on the Wegmans App

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Tips for Ordering on the App

From signing in to saving your shopping lists, see our top tips for ordering groceries on the Wegmans App.

Use EBT SNAP benefits on wegmans.com and the Wegmans App for grocery delivery and pickuporders!

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Shopping Lists Made Easy

Use the new filter on wegmans.com to easily identify EBT-eligible items for in-store shopping lists as well as grocery delivery and pickup orders. A primary payment method is required for non-EBT-eligible items and applicable fees.

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EBT-eligible items to help you and your family feel your best!

Our Wegmans Nutritionists picked 12 items to keep on hand that are not only nutritious, but can also help you put together quick, flavorful, and affordable meals and snacks.

A Note About Our Pricing

*Service fee may vary by location.

Instacart+ Member Pricing

  • $99 one-time annual fee for unlimited grocery deliveries
  • 4% Instacart service fee* per transaction
  • $35 order minimum for grocery delivery, and tips are optional

Grocery Delivery Pricing

  • $3.99 starting grocery delivery fee per order
  • 7% Instacart service fee* per transaction
  • $35 order minimum for grocery delivery, and tips are optional

Grocery Pickup Pricing

  • $0 grocery delivery fee
  • $0 service fee*
  • $10 order minimum for grocery pickup

We keep our prices consistently low, every day, so you can save on the items your family uses most.
Our online prices remain about 15% above in-store prices which includes our costs for shopping your order.

Frequently Asked Questions

How do I request a refund for an item that I ordered online?

To ensure the quality and safety of items, we do not accept returns for online orders. You may, however, receive a credit on your next order if you are not satisfied with your order for any reason.

For an order placed through the Wegmans App or website, follow these steps:

  1. For Delivery Orders: After completing your order, view it under “My Orders and Receipts” and click “Report an Issue.”
    For Grocery Pickup Orders: After completing your order, view it under “My Orders and Receipts” and click on “Rate Order.”
  2. For Grocery Delivery Orders: After selecting “Report an Issue,” you can then select which issue applies to the order (missing items, wrong items, damaged items, etc.) and designate the specific items for each problem.
    For Grocery Pickup Orders: Rate your order 4 stars or less and a “Get Help” button will appear that will take you to the help page. You will then be able to select which issue applies to the order and designate the specific items for each problem.
  3. You will be able to specify if you would like a refund to your card or a credit on your account as compensation for the issue.

For an order placed through the Instacart App or website, follow these steps:

  1. Go to the Instacart app and tap the Account icon to access your account; select “Your Orders” to find the purchase with the item you would like a refund for and tap on the order.
  2. Tap the “Rate Order” button at the bottom of the screen.
  3. Rate your order 4 or less stars or tap “Report an Issue.”
  4. Select the reason for the refund (Wrong item, Missing item, Damaged item, etc.) and select the item. When you are finished, tap “Submit Issues.” You will receive an email from Instacart letting you know the amount that will be refunded to your account.

What are the grocery delivery hours?

The typical grocery delivery hours are between 9 am and 10 pm. Available delivery windows can be viewed when “Delivery” is the selected shopping method and can be changed by clicking on the location icon, then clicking “View Timeslots.” (On holidays, grocery delivery hours are subject to change per store holiday hours.)

How far in advance can I place my order for grocery delivery? What is the delivery window?

Grocery delivery orders can be placed up to 6 days in advance and will be delivered within a two-hour window. Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on the availability of Instacart’s Personal Shoppers.

You can view available delivery times on the app by clicking on the left-hand menu bar icon and tapping on the first item displaying your current shopping method. Then, select “Delivery” and put in your delivery address. You can then view delivery timeslots.

Delivery hours can be viewed on the app by clicking on the left-hand menu bar icon and tapping on the first item displaying your current shopping method. Then, select “Delivery” and put in your delivery address. You can then view delivery timeslots.

How do I place an order for grocery delivery or pickup?

Grocery delivery and pickup orders can now be placed directly on wegmans.com or through the Wegmans App. On wegmans.com, click on the ‘List’ icon in the top right corner of the screen.

You can choose which store you would like to build your list at and then choose either Grocery Delivery or Pickup to place an order. On the Wegmans App, tap on the shopping method next to the home icon, and select either In Store, Grocery Delivery or Pickup.

For the easiest way to order your groceries, make sure you are logged in to your Shoppers Club account. This will allow you to view previously purchased items so that you can quickly add them to your cart. Then, simply browse our departments and add items to your list or cart.

How can I cancel an order?

To cancel a grocery delivery or pickup order, simply log back into wegmans.com or the Wegmans App and find your pending order under “My Orders & Receipts.” You can cancel an order online up to the time Instacart’s Personal Shopper starts shopping the order in the store.

Typically, this is 1-2 hours before the requested delivery or pickup time. Cancelation fees do not apply if the order is cancelled prior to the shopper picking the order.

EBT SNAP as payment

Can I use my EBT SNAP card to order groceries online?

Yes! Customers can now use EBT SNAP cards when placing a grocery delivery or pickup order online. Please note that only EBT-eligible items can be paid for using SNAP funds. A primary payment method is required for non-EBT-eligible items and fees.

How do I know which items areSNAP eligible?

There is an EBT filter online and an EBT tag on items to quickly identify eligible products.

Is there an order minimum when I am paying with a EBT SNAP card?

No

Can I designate the amount to pay with a EBT SNAP card?

Yes, you can determine the amount charged to your EBT SNAP card up to the total amount of eligible products.

How can I add my EBT SNAP card online?

Under your account profile or during checkout.

Do I need to also use a credit card when paying with my EBT SNAP card?

Yes, you will need to enter a credit card in addition to EBT SNAP for ordering online to cover items and fees that are not EBT-eligible.

What do I do if I have a problem after receiving my grocery order? Will you refund mySNAP funds?

If EBT-eligible items require a refund, the refund will go back to the EBT SNAP card.

Grocery Delivery & Pickup - Wegmans (2024)

FAQs

Is Wegmans delivery more expensive? ›

When you shop online with us, you'll find our prices are about 15% above in store, which includes the cost of shopping your order. There is a $10 minimum order. There is no additional delivery fee, service charge or tip with grocery pickup.

Do I tip Wegmans Instacart? ›

Tips are optional but a great way to show your shoppers appreciation and recognition for their excellent service. 100% of your tip goes directly to the shopper(s) shopping and delivering your order. If 2 shoppers fulfill your order, the tip splits evenly between them.

What is the busiest time at Wegmans? ›

Worst Days To Shop at Wegmans: Fridays and Saturdays

The worst days to plan your shopping trip to Wegmans are Fridays and Saturdays, since this is when the store tends to be at its busiest.

How is grocery pickup profitable? ›

Curbside pickup has increased profitability for businesses — courtesy of increased customer satisfaction, loyalty, and retention. Businesses that have executed curbside pickup successfully and improved their digital channels typically lead their respective industries.

Why do delivery services charge so much? ›

Restaurant Markups

Many restaurants bump up their prices on these platforms to cover the commissions they need to pay back to the app. Yes, that means you're essentially helping the restaurant break even.

Who is Wegmans biggest competitor? ›

Wegmans Food Markets main competitors are The Great Atlantic & Pacific Tea Company, C&S; Wholesale Grocers, and Rite Aid. Competitor Summary.

Is it rude to not tip Instacart? ›

Tipping is not required in any scenario, but it is always a nice thing to do. Your Instacart shopper is providing you with a service, and it's customary to show your appreciation of that service with a gratuity. Just like in restaurants or salons, your Instacart shopper gets paid a flat fee for their service.

What is a normal tip for Instacart? ›

Tip at least $5 on every order, and tip $1 for every two items in orders of 10+ things. Tip large orders like you would at a restaurant: 15-20% of total cost. Add extra money for especially good service or difficult orders, like if you live up a flight of stairs or ordered heavy items.

Should I tip for grocery pick up? ›

The same advice on tipping goes for people who prepare your drive-up or pickup orders. Technically, they aren't allowed to accept tips either—so again, don't get them into trouble. Just offer a heartfelt thank you. These people are basically doing what's now become a regular part of working at a grocery store.

What is the best day to go to Wegmans? ›

Best Days To Shop at Wegmans: Sunday, Monday and Wednesday

“This is when the stock is fresh and it will be unlikely that your favorite items are out of stock.

Where is the biggest Wegmans located? ›

Our largest store, located in Dewitt, N.Y., is nearly 160,000 square feet.

What day of the week does Wegmans restock their shelves? ›

Today echoes the Sun's advice pointing out that the early bird gets the best selection, and since Mondays are one of Wegmans' "heavy restock" days, with night crews filling the shelves the night before, you have a better chance of finding what you need. Make sure you eat breakfast before hitting the aisles.

What is the most profitable item in a grocery store? ›

15 Most Profitable Items in a Grocery Store
  • Cheese. With a profit margin of about 35%, cheese is one of the most profitable items in a grocery store. ...
  • Deli Meat. ...
  • High-Quality Produce. ...
  • Prepared Foods. ...
  • Paired Items. ...
  • Bulk Foods. ...
  • Spices. ...
  • Cereal.
Nov 28, 2023

Can you make a lot of money delivering groceries? ›

Experienced shoppers can make an average of $24 per hour, and some earn even more than that. Actual earnings may vary and will depend on your location. You'll see an estimate with each delivery offer based on the time it will take to complete.

Why do people do curbside pickup? ›

Consumers can place their orders online and have them ready for pickup without leaving their vehicles, saving them valuable time by eliminating the need to navigate crowded or unfamiliar stores or even wait in long checkout lines. Accessibility is another advantage of curbside pickup.

What is the most expensive food delivery service? ›

Uber Eats is the most expensive app to order food on average across all 98 cities, costing 104.2% more than buying directly.

Is online grocery shopping more expensive? ›

Other options for buying groceries online

You'll essentially be paying the same prices as if you visited the store yourself, plus a $4 delivery fee and tip.

Do groceries cost more with Shipt? ›

Our members can expect to pay about $5 more using Shipt than they would on a $35 order purchased in the store themselves. Shipt members will get unlimited delivery on all orders over $35!* If you do not have a Shipt membership, a delivery fee will be added at checkout to help cover the costs of shopping and delivery.

Are prices higher on Instacart? ›

While many retailers offer everyday store prices* on Instacart, other retailers may set prices on the Instacart platform that are different than in-store prices. In some cases, a flat percentage is added by the retailer to items to cover the cost of the Instacart service.

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